Questions about a fragrance, an order, or a boutique visit — we're listening.
03249664545
WhatsApp: 03249664545
Daily, 9:00am – 11:00pm PKT
aureonperfumes1@gmail.com
aureonperfumes1@gmail.com
Replies within 24 hours
Shop G-12, Ground Floor,
Dolmen Mall Clifton, Karachi
Open daily, 11:00am – 10:00pm
Follow us on Instagram @aureonperfumes
Choosing perfume online is hard — that is why our concierge exists. Tell us what you wear now, what you love and hate, and the occasion, and a real fragrance specialist will recommend from the collection. WhatsApp 03249664545, 9am–11pm, seven days a week.
Question about a parcel, a payment, or a return? Message us with your order number and we will sort it the same day. Most queries are resolved within hours — check Track Your Order first for live status, or see our Shipping Policy and Returns page for the full details.
We create bespoke gifting for weddings, corporate events and festive seasons — custom engraving, bulk pricing and curated sets. Write to us with your quantity and date, and our events team will design something unforgettable.
A few details help us reply faster and more personally. For fragrance advice, tell us the scents you currently wear and love (or dislike) and the occasion you are buying for. For orders, include your order number and the phone number or email used at checkout. For damaged parcels, attach a photo of the box and the bottle. The more you share, the less back-and-forth — most messages are answered within hours, 9am–11pm, seven days a week.
No black holes here. Every message is read by a real member of the House — fragrance questions go to our specialists, order queries to our fulfilment team, gifting briefs to our events desk. Expect a personal reply within hours (9am–11pm, seven days a week), not a template. If your matter is urgent — a wedding this weekend, a gift that must arrive tomorrow — say so in the subject line and we'll prioritise it. For instant answers to common questions, our FAQs cover longevity, shipping, cash on delivery and returns.
