You'll find it in your confirmation SMS and email (e.g. AUR-1042).
Estimated delivery: 2 working days
No luck? WhatsApp us at 03249664545 and we'll locate it together.
Orders are dispatched the same or next working day and reach most Pakistani cities in 2–4 working days — see our Shipping Policy for the full timeframes. If tracking hasn't moved for more than 48 hours, don't worry — message our concierge on WhatsApp at 03249664545 with your order number and we will trace it with the courier the same day. Every Aureon parcel is carefully packed and protected from our door to yours.
Order confirmed — we've received it. Packed — your bottle is sealed in gift-ready packaging. Dispatched — with the courier, tracking number live. In transit — moving between cities. Out for delivery — today is the day; keep your phone nearby for the rider's call. Delivered — enjoy. If a status seems stuck for over 48 hours, that's our cue to chase the courier for you.
Your order number (it looks like AUR-1042) is in your confirmation SMS and in the subject line of your confirmation email. Can't find either? Message us on WhatsApp at 03249664545 with the phone number you ordered from, and we'll look it up together.
Three moments deserve a message: tracking hasn't moved for over 48 hours, the delivery address on your confirmation is wrong, or the status says "delivered" but nothing has arrived. In each case, reach our concierge the same day — the sooner we know, the faster the courier can act. Everyday questions are also answered in our FAQs.
